Terms of Service

Last updated: April 5, 2026

These Terms of Service ("Terms") govern your access to and use of AuditLift ("we", "us", "our") — a compliance readiness tool for startups and SMBs. By creating an account or using the service, you agree to these Terms. We've written them to be readable, not just legally defensible.

1. Acceptance of Terms

By accessing or using AuditLift, you confirm that you are at least 18 years old, that you have the authority to bind yourself or your organization to these Terms, and that you agree to comply with them. If you do not agree, do not use the service.

We may update these Terms from time to time. When we do, we'll notify you by email and update the "Last updated" date above. Continued use of AuditLift after changes take effect constitutes your acceptance of the revised Terms.

2. Description of Service

AuditLift is a compliance readiness platform that helps startups and small-to-medium businesses prepare for audits against frameworks including SOC 2, PCI-DSS, and ISO 27001. The service provides:

  • Pre-mapped compliance controls per framework
  • An evidence locker for uploading and tagging supporting documents
  • AI-assisted policy generation based on your company profile
  • An Audit Readiness Score to track your progress
  • An Auditor Export package (ZIP/PDF) ready to hand to an auditor

We reserve the right to add, modify, or discontinue features at any time. We'll give reasonable notice for any removals that materially reduce core functionality.

3. Account Registration & Security

To use AuditLift you must create an account using a valid email address or a supported OAuth provider. You are responsible for keeping your credentials secure and for all activity that occurs under your account.

If you suspect unauthorized access, notify us immediately at hello@auditlift.app. We will never ask for your password by email. You may not share your account with others outside your organization or transfer it to another party.

Each account is tied to a single organization. If you represent multiple organizations, a separate account must be created for each.

4. Subscription, Billing & Trial

Free trial

New organizations receive a 10-day free trial with full access to all features. No credit card is required to start the trial. At the end of the trial period, access to the service will be restricted unless you subscribe.

Paid subscription

After your trial ends, continued access requires an active monthly subscription. Billing is processed through Stripe. Your subscription renews automatically each month on the date you first subscribed unless cancelled beforehand.

Cancellation

You may cancel your subscription at any time from the Settings page. Cancellation takes effect at the end of the current billing period — you will retain full access until then. We do not offer prorated refunds for partial months, but if you believe you were charged in error, contact us and we'll make it right.

Price changes

If we change our pricing, we will give you at least 30 days' notice by email before the new price applies to your subscription.

5. Acceptable Use

You agree not to use AuditLift to:

  • Violate any applicable law or regulation
  • Upload malicious files, malware, or content that infringes third-party rights
  • Attempt to gain unauthorized access to other users' data, our systems, or infrastructure
  • Scrape, reverse-engineer, or create derivative products based on our platform
  • Resell or sublicense access to AuditLift without our written permission
  • Submit false, misleading, or fraudulent compliance information

We reserve the right to suspend or terminate accounts that violate these rules, with or without prior notice depending on the severity of the violation.

6. Intellectual Property

Your content

You own the data you bring into AuditLift — your evidence files, your uploaded policies, your organization details, and any content you create or generate using the service. We do not claim ownership of your compliance content.

By using the service, you grant us a limited license to store, process, and transmit your content solely to provide the service to you. We do not use your content to train AI models or share it with third parties except as described in our Privacy Policy.

Our platform

AuditLift — including the application code, UI design, control frameworks, policy templates, scoring logic, and all underlying infrastructure — is owned by us and protected by intellectual property laws. Nothing in these Terms grants you a right to copy, modify, or distribute any part of the platform.

7. Data & Privacy

How we collect, store, and use your data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using AuditLift you also agree to our Privacy Policy.

Your data is stored on US-based infrastructure. Evidence files are stored on Cloudflare R2 object storage. Data is encrypted in transit (TLS) and at rest.

8. Disclaimers

AuditLift is a readiness tool, not a legal or compliance advisory service. Nothing we provide — including policy templates, control guidance, readiness scores, or audit exports — constitutes legal advice or a guarantee that your organization will pass any audit or certification process.

Compliance frameworks such as SOC 2, PCI-DSS, and ISO 27001 are governed by their respective standards bodies and audited by accredited third parties. AuditLift helps you organize and prepare your evidence, but the outcome of any audit depends on your organization's actual practices and the independent judgment of your auditor.

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, AuditLift and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of or inability to use the service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the service will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) USD $100.

10. Termination

You may terminate your account at any time by deleting your organization from the Settings page or by contacting us. Upon termination, your data will be retained in read-only form for 90 days and then permanently deleted, per our Privacy Policy.

We may suspend or terminate your access if you breach these Terms, fail to pay, or if we are required to do so by law. Where reasonably practicable, we will give you notice before suspension and an opportunity to cure the issue.

Sections on Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law survive termination.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which AuditLift is incorporated, without regard to its conflict-of-law provisions. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12. Contact

Questions about these Terms? Email us at hello@auditlift.app. We'll respond within 2 business days.

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